Team and Organizational Effectiveness
V2P supports bringing new or existing teams working locally or cross culturally together. Our work enhances awareness, understanding. collaboration, communication and performance.
Team Effectiveness Workshops
Are you part of a team or organizational system that is experiencing…
- An opportunity to learn more about each other’s strengths and blind spots
- Ineffective or toxic communication
- Low team morale or burnout
- Conflict avoidance and non-resolution
- Lack of creativity and productivity
- Confusion about roles on a team
- Overall, a need for some team time outside of regular day-to-day work
We specialize in bringing people and teams together with the focus to increase awareness of how interactions are impacting relationships and performance. Accountability frameworks with commitments from team members and a renewed sense of motivationa are common outcomes clients value from the process and experience.
Team Coaching
Different from a workshop with concrete content and evidenced-based info, team coaching brings team members together to explore a topic, challenge or opportunity of interest to the team to explore together.
V2P Coaches are skilled and trained in the CRR’s Organizational Relationship and Systems Coaching’s (ORSC) Relationship Systems Intelligence™ (RSI) techniques.
Actionable Conversations
Leaders and mangers lead interactive conversations with their teams that spur action by each team member. This action and behaviour change is measured by a Commitment Engine; a tool each team member uses daily to record progress on stated goal or desired behaviour change. The manager or leader sees a dashboard that provides insights into where to focus coaching efforts (positive or constructive) with each team member.
Leader chooses from catalogue of leader-led conversation topics. Research shows the link between increased relationships, employee engagement and performance when team members are exhibiting high effectiveness in these six core competencies.
PAST & CURRENT PROJECTS
Check out some recent team and organizational effectiveness projects
Team Effectiveness Workshops
V2P believes change rarely happens in a vacuumed approach. Powerful things happen when people come together to get truths on the table to see the world from one another's perspective. Approach: V2P Team Effectiveness workshops engage team members in a fun, engaging and respectful way. The approach depends on the clients needs. Some examples include:
- using insights from feedback reports (ex. MBTI) as a starting point to reveal blind spots and opportunities;
- strategic planning including vision, values and action planning
- accountability groups to hold people to their commitments to action;
- team coaching dialogues using relationship focused, systems-based techniques
- reveal individual working styles and perspectives with the intent to increase communications, collaboration and relationships
- increased relationships are proven to have a positive impact on employee engagement and loyalty
- effective teaming leads to increased focus on strategic vision and goals, often resulting in improved business results
- managers gain time back in their day due to less time spent dealing with team issues.
Culture change to increase employee and consumer loyalty
Charmaine works with business owners and their teams to create positive and memorable experiences for both team members and customers. This is achieved through a year-long commitment that starts with a coaching agreement outlining key areas of focus and a clear picture of what success will look like. This evidenced-based approach includes:
- employee/team engagement surveys that are done to get a picture of strengths and development areas in the organization and with individual managers;
- mystery shops
- customer metrics to see the customer perspective
- individual manager and team coaching monthly or bi-monthly conducted in-person or virtually by phone or video meeting.
Accountability-Based Team Coaching
Charmaine works with teams to drive the change they want and need to see happen. Together as a team, we get clear on what needs to change and how then work to make this change happen. Change is simple, not easy. An accountability framework at the peer, manager and coach levels is at the core of V2P team coaching engagements. V2P approach
- can be peer based, cross-department or with in-tact teams; virtually or in-person
- focused on a problem or opportunity the team can work on together
- aims to respectfully challenge and stretch team members limits they think they can reach
- monitor progress and celebrate successes together
- increased trust and respect
- improved communications and relationships
- clarity of vision and goals and tracking to achieve
- overall change in behaviours of team members ripples out to others in the organization.
Testimonials
